Help & information
Frequently asked
questions.
A quick guide to choosing and specifying a charger. Always check the battery and charger documentation before use.
They are designed for different lithium-ion battery pack voltage systems. A 42.0V charger is commonly paired with a 36V nominal lithium-ion pack, while a 54.6V charger is commonly paired with a 48V nominal lithium-ion pack. Confirm the exact charging voltage required by the battery manufacturer.
No. Do not select a charger based only on connector fit. The charger's output voltage and charging profile must match the battery manufacturer's requirements. Using an incorrect charger can damage the battery and create a safety risk.
2A is the rated output current shown on the charger label. Actual charging behavior depends on the battery, its battery management system and the charging conditions.
The display version includes a screen-based display feature, while the non-display version does not. Please confirm what information the display shows, its appearance and the exact model configuration with our sales team.
The two sample labels supplied for this website show 100–240V AC, 50/60Hz input. Please verify the input rating on the exact SKU and its certification label before placing an order.
Please send your required connector model, wiring or polarity reference, cable length and target market for evaluation. Customization availability and minimum order quantities need to be confirmed for each project.
Please provide the battery nominal voltage, required charging voltage and current, battery chemistry, connector type and polarity, display preference, destination country, estimated quantity and any required certifications or packaging details.
Certification requirements depend on the exact model and destination market. Please request the certificates and test reports applicable to the specific SKU. Do not assume that a mark or certificate on one model covers another model.
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